Returns & Exchanges
At Eastland, we want you to be completely satisfied with your fashion investment, which is why we offer a 30-day window for returns and exchanges on all unworn items. Our streamlined process ensures that finding your perfect fit is always a stress-free experience.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the unworn garments with original tags attached into their original packaging to ensure they are protected during transit.
Affix Shipping Label
Download and print the prepaid shipping label provided by our portal and securely attach it to the outside of your return package.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing