Frequently Asked Questions
Everything you need to know about shopping with Eastland.
What is Eastland's shipping policy?
We offer standard shipping globally, with free delivery on all orders over $75. Orders are typically processed within 1-2 business days, and delivery times vary by location from 3 to 7 business days.
How do I process a return or exchange?
If you are not satisfied with your purchase, you can return or exchange items within 30 days of receipt. Products must be unworn, unwashed, and have the original tags attached.
How can I track my order status?
Once your order ships, you will receive an email confirmation with a tracking number and a link to our carrier's website to monitor your package's progress.
What payment methods do you accept?
Eastland accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit for every garment.
Are your products ethically sourced?
Yes, Eastland is committed to sustainability and ethical manufacturing. we partner with factories that ensure fair wages and safe working conditions for all employees.